Quality Policy – Align with Vision, Mission

To align to the defined vision, an organization needs to have a well defined strategy in place.

Quality Policy is one small step to tie up both Vision & Mission with the Operations. See below for an example.

Quality is essentially about learning what an organization is doing well and doing it better.

It also means finding out what organizations may need to change to make sure they meet the needs of their Customer /Business

Quality is about satisfying stakeholders’ expectations
- To deliver on time, and within cost
- Knowing what Organization wants to do and how to do it
- Learning from what Organizations do
- Using the learnings to develop the organization and its business
- Seeking to achieve continuous improvement


Example: Here is the Quality Policy Statement of Torrent Pharmaceuticals Limited

We the employees of Torrent Pharmaceuticals Limited are committed to achieve excellence in quality standards and always supply products as per global requirements.

We shall create an environment where each employee contributes to all aspects of our business processes. We shall strive for continuous improvement to meet with customer satisfaction